PROGRAM

27-28 May, 2019

THE ‘FROM GIFTS TO LIFESTYLE’ PROTOCOL INDUSTRY EXHIBITION

The ‘From Gifts to Lifestyle’ Protocol Industry Exhibition is staged as part of the Russian International Protocol Forum. The following target groups are invited to participate:
- companies specialized in design and production of premium gifts and souvenirs,
- luxury goods and services industry and retail representatives,
- manufacturers of Protocol merchandise,
- B2B VIP service providers.

BUSINESS NETWORKING PLATFORM

Forum participants are invited to enjoy unique advantages of the first Russian Protocol Business Networking Platform.

The Business Networking Platform is an online option for business meetings appointments available in the mobile ForumProtocol application designed especially for this event. Having downloaded and installed the ForumProtocol mobile application, Forum participants will get access to the latest updates on sessions and master classes, the venue, program alerts and updates, and the function of arranging meetings with any registered participant, as well as all panelists, speakers and moderators of the Forum. Participants can use the Business Networking Lounge of the Forum venue to host or join a business meeting scheduled via the mobile application.

FORUM PROGRAM

The first Russian International Protocol Forum is committed to most burning topics of the modern Protocol service. The Forum Program highlights state and corporate Protocol as trend-setters in the field of Protocol at large.

Another focus of the Forum Program is featured in its ‘Protocol and ...’ track. The related thematic sessions will discuss most specific aspects of the Protocol staff cooperation with colleagues from Security services and Press service, as well as modern Protocol approaches to Hospitality and IT solutions.

Day One of the Forum concludes with an official evening Reception to which all participants are invited. The Reception will take place at the Skolkovo Technopark in the best traditions of an informal Protocol event.

27 MAY (MONDAY)


9:00-10:00

Forum registration. Welcome coffee

10:00-11:30

FORUM OPENING PLENARY SESSION
TRENDS AND FUTURE OF MODERN PROTOCOL SERVICE

KAZAN HALL

Speakers from the Protocol Office of the President of the Russian Federation, the Government of the Russian Federation, the Parliament of the Russian Federation, federal ministries and agencies will share their vision of the modern ways of development of the protocol service, major challenges that it faces and potential ways of resolution.


11:30-11:45

Coffee-break

11:45-13:15

SESSION
BUSINESS PROTOCOL

‘Corporate Protocol’

KAZAN HALL

CEOs and senior executives meetings require a high level of protocol support and attention to detail. Business protocol standards do not always fit the framework of the state protocol and have their own features. The chiefs of protocol services of major Russian and international companies and corporations will speak about the subtleties of business summits.

11:45-13:15

SESSION
INTERNATIONAL PROTOCOL

‘Protocol features and subtleties across various countries and cultures’

MODULAR HALL

Holding a meeting with people from various countries and cultures requires a deep knowledge of their local protocol peculiarities and traditions. Creating a zone of comfort and mutual trust at such events contributes to the overall success of any talks even if very sensitive topics are discussed.
Our speakers will share their experience of preparing and holding summits and high-level meetings with representatives of Europe, Asia, Latin America and the Middle East. They will point out most likely vulnerabilities and advise on how to avoid any protocol failures.


13:15-14:30

Lunch

14:30-16:00

SESSION
BUSINESS ETIQUETTE

‘High society manners vs. business etiquette: trends and differences’

KAZAN HALL

This world does not live by protocol alone! There might be a feeling that protocol ends when you leave the rooms of the official event. But it is not the case. Modern world requires an extensive knowledge of etiquette to be able to save face at the Queen Elizabeth’s reception. Etiquette in the modern lifestyle: what is it for, why do we need it, and what are the trends. Our experts will share their secrets.

14:30-16:00

SESSION
PROTOCOL EDUCATION

‘Market review: where to study protocol and etiquette today’

MODULAR HALL

Russian education market doesn’t offer protocol oriented programs in the mainstream university curricula yet. Majoring in International Relations and Cross-Cultural Communication is the best groundwork for further professional development of anyone willing to become a protocol team member. Moreover, the menu of protocol and etiquette oriented further education and trainings programs in Russia and abroad is vast, as well as the demand for such courses. Our speakers will discuss the professional understaffing scale in the protocol field and propose the ways to reduce it.


16:00-16:15

Coffee-break

16:15-17:45

PANEL DISCUSSION
PROTOCOL AT SPORTING EVENTS

‘Citius, altius, fortius – following the protocol rules’

KAZAN HALL

Nowadays big sporting events attract not only general public. Among the spectators at the tribunes, one can find the mighty of this world as well as other highest level officials. Today’s sporting events are not only about sport itself but also about the games of politics. However, is it possible to avoid the negative impact of the highest level officials visiting the stadium to the overall venue operations? And what if there is a good dozen of such top officials? Our experts will lift the veil on the secrets of management of VVIP guests at major sporting events and associated occasions.

16:15-17:45

MASTER CLASS
GIFTS SELECTION

‘The art of gift-giving’

MODULAR HALL

The art of gift selection and presentation requires a good taste and experience. But when it comes to the gifts for heads of state or other highest ranking officials, the art of gift making gets a certain political touch. The right and appropriate gift can help one not only win appreciation of the counterpart but can also make a difference in the talks. What to start with, where to look, how to wrap and what else is necessary to keep in mind in the process of gift-giving? All these topics will be covered by our experts, for whom the art of gift making became a sort of profession.

18:00-20:00

OFFICIAL RECEPTION

ATRIUM HALL

Day One of the Forum concludes with an official evening Reception to which all participants are invited. The Reception will take place at the Skolkovo Technopark in the best traditions of an informal Protocol event.

28 MAY (TUESDAY)


9:30-10:00

Welcome coffee

10:00-11:30

MASTER CLASS
OFFICIAL STATE SYMBOLS

‘No right for a failure!’

KAZAN HALL

State flag and anthem are the most ancient protocol elements. Their correct use and production in accordance with high standards set the tone for any successful protocol event. Any protocol officer needs to master at least the fundamentals of this job-specific knowledge. Our speakers will point out the event types where flags and anthems play the key role and will give recommendations on how to avoid any misuse.

10:00-11:30

SESSION
PROTOCOL & SECURITY

‘Security at the highest level events: connecting the dots’

MODULAR HALL

Today, security related issues are at the forefront of any high level event. But unfortunately, secure does not always mean comfortable and protocol wise, and vice versa. A joint effort of security and protocol services is a key to success at any event. Our experts will share the secrets of establishing such an efficient collaboration and explain why it is so important to have it in place.


11:30-11:45

Coffee-break

11:45-12:45

THE SKOLKOVO INNOVATION CENTER PRESENTATION

KAZAN HALL

The Skolkovo Innovation Center has been founded just eight years ago but today it represents a unique educational and empirical complex where one can get not only fundamental theoretical knowledge but also use an opportunity to apply it in the most innovational fields of modern economy. The presentation will demonstrate the Skolkovo resources with the emphasis on the residents and start-ups which can improve the performance of the modern protocol service.

12:45-14:00

Lunch

14:00-15:30

PANEL DISCUSSION
WORKING WITH HEADLINERS

‘At the frontline’

KAZAN HALL

Today, a private or personal protocol support officer does not seem to be a luxury for a top manager but a person who became an integral part of their professional life. What is it like to be living your boss’s life, to be 100% adaptive to his or her plans and ready for absolutely any challenge, 24/7.  Who find true fulfillment and purpose in such a challenging job feel like ‘protocol addicts’ and cannot do without the ‘protocol drive’. Our speakers will outline the most important merits of the protocol support officer, how to build relations of mutual trust with the boss and what drives them to stay in this business for ages.

14:00-15:30

PANEL DISCUSSION
PROTOCOL & HOSPITALITY

‘Modern event: idea, taste, design. Is there a room left for protocol?’

MODULAR HALL

Time runs, things change. But there is one constant value: a good host takes good care of the guests. But tasty food is not enough anymore in the modern world. Big high level events and even state receptions move towards immersive concepts with special atmosphere and attention to details. This way, catering becomes an integral part of the decor and chef becomes the best friend of the designer. Our speakers will share more on immersive events and the importance of every element you need within the experience you are creating.

15:30-15:45

Coffee-break

15:45-17:15

PANEL DISCUSSION
PROTOCOL & PR

‘Team work in favor of the common goal’

KAZAN HALL

It seems that the dispute whether the Protocol or the Press service is more important will go on forever. The world today is about news and visuals, and the modern society needs more of these. But when staging the highest level meetings and events, protocol always comes first as its rules and traditions cannot be secondary to a nice picture. Our experts will talk about subtleties of Protocol team work and share the key success factors for building it.

15:45-17:15

SESSION
PROTOCOL & IT

‘IT solutions for protocol job to be done quick and easy’

MODULAR HALL

Protocol seems to have little in common with the hi-tech. A protocol officer usually sticks to the rules and traditions in an old school way. However, the pace of the modern life calls for the latest technological solutions for the protocol service of the 21st century.
At the session one can learn about the most efficient hi-tech solutions for guest list management, seating arrangement and gift distribution available today.

17:20-18:00

WRAP-UP SESSION

KAZAN HALL

DOWNLOAD FORUM PROGRAM

A detailed program and a detailed list of speakers and moderators will be released soon. Please follow the website updates.